INTRODUCTION
There is no doubt that the world of
working as we know it is rapidly changing. Even at little as fifteen
years ago, the times were calmer than they are today. But that doesn’t
mean that we didn’t experience change back then. As part of an
organization then, HRM must be prepared to deal with the effects of the
changing word of work. For them, this means understanding the
implication of globalization, technology changes, work-force diversity,
changing skill requirements, continuous improvement initiative, and
employee involvement. Human Resource Management is highly valued in
today’s world of rapid growing and expansion where coping up with the
fast changing surroundings is unavoidable.
Organization having a dream of
delivering the best in their selected area along with getting the
optimum return cannot visualize their roadmap without valuing their own
people. This valuation takes place with the proper implementation of
HRM. There are many aspects of HRM and our concerned one is ‘Performance Appraisal”.
We have studied and observed the “Performance Appraisal” process of
BEXIMCO TEXTILES LTD. one of the well-known & biggest textiles of
Bangladesh. We tried to know how they made “Performance Appraisal” for
their Executives. To compete effectively the organization must
understand:
1 What is needed for making “Performance Appraisal”
2. Who are the major Rectors.
3. What method they apply for preparing “Performance Appraisal” sheet
3. What are the limitations.
Purpose of the Report
The main purpose of this report is to
find out the HRM practice in the organizations of Bangladesh in the
aspect of “Performance Appraisal” .
Main Objectives of the Report
The main objectives of the study are:
To analyze the “Performance Appraisal” procedure of Beximco Textiles Ltd.
To make a comparison between the theories and their application in real life.
To fulfill the MBA course requirement of the Manpower Planning & Personnel Policy.
Way of collect the Information
We have used both primary and secondary source of data to collect all the information.
Primary source of Data Collections are:
The views and opinion expressed by the HR management of the Beximco Textiles Ltd.
Secondary Sources of Data Collections are:
HRM manual of Beximco Textiles Ltd.
Annual report of Beximco Textiles Ltd.
Website of Beximco Textiles Ltd.
ACTIVITIES OF THE ORGANIZATION
Since the inception, Beximco Group
became the pioneer of head hunting for all of their Fields and
successfully accumulated the best talents from within the country as
well as from abroad and could make an excellent environment to flourish
their qualities and capabilities by utilizing their capacities in the
process of manufacturing, maintenance and of course in the management in
broad. The human resources engaged in Beximco Group are getting the
best value of their potentials and never look anywhere other than
significantly contributing their highest efforts for the continuous
development of the company.
The ideal management of human resources
in Beximco Textiles ensured nurturing of the potentials of these talents
through working in an environment having the state of the art
production facilities and getting the satisfaction of job and reward, On
the other hand the company, employer of the highest number of
professional including the MBAs, CAs, CMAs, experts having the doctors
of philosophy (PhDs) has the proud to be the largest employer of the
country and has the strength of making things simply possible which is
always being difficult for the competitors and ‘impossible’ to the
others.
Beximco Textiles Limited a company of
continuously maintaining the best employee- management communication
& relationship abiding by the Internationally recognized and
certified standard of compliance has ensured not only recruiting the
best manpower but also has the record of retaining them through whom the
company brought the sheer success of achievements in the textiles and
garments. The story of success, achievements and the glory of the
company as well as the division or the Group as a whole is nothing but
the participation of it’s human resources and of course, conforming of
all the compliance issues starting from the level of A to Z i.e.
production up-to the feeding of products into the market.
Most important feature:
* Textiles product price is competitive.
* Different package.
* Design/Getup is very attractive.
* Product using in all over the world.
* Attractive & effective promotional activities.
* Good HRD management.
* Strong capital structure.
* Different test in product mix.
* Strong distribution network
* Different manufacturing zone for frequent istributional.
* Strong marketing/sales force.
Recently company introduces a new Brand Name is Beximco which is fulfill the customer demand in our country.
PRODUCTS:
BEXIMCO TEXTILES LTDs. annual
production, capacity is currently 32 million liner meters. The
products of BEXIMCO TEXTILES LTD are Shirt, Jens Pant, Ladies T-Shirt,
Denim Jeans, Child wear, Womens wear etc. besides this they are now
producing stretch Denim Slub Denim Tinted Denim, Shredded as per buyers
requirement BEXIMCO Group operating this foundry business since 1990.
They operate this business because they have a lot of experience at this
business.
In this whole world there are a great
demand of Bangladeshi Garments Products and now probably this is the
prime items to export and earn foreign currency, So we can say BEXIMCO
TEXTILES LTD. developing our export percentages and earning foreign
currency which is affecting in our national income and our economic
growth also.
BEXIMCO TEXTILES LTD is still producing
the Garments items. They only produce quality products-Only this reasons
though there is enough Textiles factory in Bangladesh but they are
still leading the market. There products has good demand all over the
world. The major buyers of this textile factory are, ZARA, JC Penny,
PVH, Ashchity, Levies, Contton Groups, Mayoral, H&M, Charter House,
Hanes, Matalan, Vanthusan etc.
BEXIMCO TEXTILES LTD. is a very creative
company. They always try to present different products of customers
demands. Before lunch any new products they analysis the market demand.
Their management pay close attention they are so much struck that if any
body copping their products they instantly take legal actions.
PRICE:
Price is very much related with the
products quality. It is very much critical for the company to take any
decisions on the basic of price. This is one of the most important
strength for the company. BEXIMCO TEXTILES LTD. always produces quality
products. They can not negotiate with their quality. So they always Use
quality raw materials. They use imported raw materials, to maintain
their products quality. They mainly import raw materials from India, and
China, most of the imported products must need to pass a justified
limits. The major raw materials of any Textiles are Cotton and Fabric
Color. The main source of this items is China and India scrap is
chittagong, So they also need to pay a lots of money for the
import some raw material. So the manufacturing, price
increase a little bit. But considering the above quality the price is
not consider high. Besides this BEXIMCO TEXTILES LTD. always believes in
fair competitive markets. So they don’t believes in price dumping
Unnecessary. The price of BEXIMCO TEXTILE LTD. Products are always
stagnant, BEXIMCO TEXTILE LTD. always try to sells their products at
very reasonable price, and nominal profit, which is not over burdened
for customers.
2 Years Sales Chart
Price List & Pack Size
PLACE (DISRIBUTION CHANNELS)
For any company’s marketing activities.
Place is very much important. Place prays a very important role,on
business. BEXIMCO TEXTILE LTD. establishedcommercial production at 1985.
Proper distributionchannel selecting is very effective for a business
operation. The corporate head office of BEXIMCO TEXTILES LTD. BEL-TOWER , Road No-1, Dhnomnid,
operation. The corporate head office of BEXIMCO TEXTILES LTD. BEL-TOWER , Road No-1, Dhnomnid,
Dhaka. Now it is at BEXIMCO INDUSTRIAL
PARK, Kashimpur, Gazipur. It’s a large set up and world standard. Any
buyer must be conversed if they visit this park. H is near DEPZ. So
there is no problem to distribute the product. Beximco Textiles Ltd give
all the customers same importance, it situated such as place which is
well connected by high way and Its only need one our to reach the
Airport or through its own vehicles one and an half our to reach the
Kamlapur Railway Station.
BEXIMCO TEXTILES LTDs. environment,
facilities, technology, securities are World standard. Always try to
fulfill their clients regiment. They give all the customers sqme
importance.
BEXIMCO TEXTILES LTD. Fracture
facilities, like national greed line of electricity, Gas connection, the
have water connections. So that BEXIMCO TEXTILES LTD. get
opportunity to operate their business soundly. Though
BEXIMCO TEXTILES LTD. is established at Gazipur
but trough their proper distribution channel this products
travel every where of the world, by the brand name BEXIMCO LTD.
BEXTMCO TEXTILES LTD, their own marketing force they have for the all
over the world.. This company has 10 marketing office all over the world
and four showroom. Beside this BEXIMCO TEXTILES LTD. manufacture this
product for Europe, America, Middles countries. Europe is the
biggest market for BEXIMCO, then USA, and middles.
Now for local people for a small range
BEXIMCO introduce to new brand name BEXIMCO yellow and cotton. They
maintain close observation to the market so that nobody can use any fake
products by using their company name or brand BEXIMCO TEXTILES LTD. has
large transport facilities. They can provide their own transport to
send their products from their factory to any buyers.
Market Segmentation :
Having evaluated different segments
BEXIMCO TEXTILE LTD. applied the full market coverage tragedy. Here the
firm attempts to several customers with all the products they need.
Specially BEXIMCO TEXTIEL LTD. produce is product for Europe, America,
Asia and middles countries. BEXIMCO TEXTIEL LTD product is product for
export from 1995. BEXIMCO TEXTIEL LTD. going product some excellence
products like Jacket, Shirt, Denim Jeans, T-Shirt, for the local people
and the foreigner. The product which is available for local people is
also world class standard.
So, in this basis of export quality we can segment the market like following way:-‘
Company of Opportunity:
In order to service customers in a more
efficient manner your company has moved its Marketing IT, MIS, HRD,
Logistics, Commercial, Finance & Accounts, Administration and
Central Procurement to the Industrial Park. This has resulted in much
better co-ordination improving customer service thereby. Your company
has established a central planning department for smoother order
planning and monitoring.
The vision of BEXIMCO for the year 2005
and beyond is of innovation, speed and service driven marketing whereby
customers* faith and BEXIMCO’s capabilities are enhanced in a
financially beneficial way JC Penny ZARA, PVH among others
is a good example of this strategy as
their volumes have grown and promised to grow further. We are trying to
add new customers to our customer profile. Targeting on new customers,
we participated in different trade fairs all over the world.
Human Resources
Beximco Textiles Ltd., the
fabric-manufacturing unit of Beximco Textiles Division has the
accumulation of unique human capital of diversified talents who plays
the vital role in managing such a world-class facilities to be the
business partner of the world’s reputed and top ranking customers in the
field of global textiles and apparels market.
The management of Beximco Textiles
Limited knows the saying “our people are our greatest asset” is not a
slogan to put in an annual report, but a bottom line business reality.
No company can provide exceptional service, achieve innovative
breakthroughs, or respond rapidly to the current highly competitive
marketplace changes with an unmotivated, overwhelmed, or burnt out
workforce. They know that today’s marketplace, organizations compete not
just on productivity but on knowledge, service, and organizational
responsiveness. To survive, they need to be fast, flexible, focused,
friendly and smart.
Thus Beximco Textiles Limited endlessly
strives to achieve the best output, by recruiting, developing, improving
and properly utilizing it’s human capital. The company through an
excellent environment in the Human Resources management has a very good
employee-management communication & relationship, attractive
remuneration, benefits & incentive schemes, superb working condition
maintaining the International standard of compliance have ensured the
highest level of job satisfaction and resulted to retaining of skilled
manpower to ensure the sky-high success for the company.
There are some significant factors,
which contributed Beximco Textiles Limited to reach the sky and being in
the front row among the world class competitors, which can be
highlighted as follows:
The company never compromises to select
the right people, for the right position at the right time. It always
prefers and encourages its people to work in a team environment with an
appropriate team spirit because the company strongly feels that all it’s
people should be role driven than personality driven.
All employees have their own defined roles toplay in an independent manner
They are guided by having their own job description
For all processes and operations, Standard Operating Procedures (SOP) are developed, maintained and available
All company rules, regulations and policies are documented and easily accessible for the employees
Company provides intensive orientation prior to being assigned to the job
A very scientific and effective employee
performance appraisal system exists which helps to monitor standards of
employee performance and at the same time enables the management to
observe and resolve the weaknesses and shortcomings that the people have
At Beximco Textiles Limited there is a
positive and two -way communication amongst all levels and are regularly
administered in such a way, where the people feel they can express and
share their ideas, thoughts, discomfort and grievances on various
personal and management issues
The company provides a very competitive remuneration and auspicious facilities and benefits for its employees
The company has developed and maintained very clear and transparent guidelines for employee career progression
By focusing on the above mentioned
points the ultimate outcome of people management has been an effective
one by making the people more responsive, proactive, loyal and committed
towards their work.
SOCIAL COMPLIANCE & HUMAN RIGHTS
We are living in a time that needs an
demands special attention and fin commitment towards practicing
ethical norms and values and environment; safety at all the
manufacturing facilities.
As a company whose operations span the
globe, the management of Beximco Textile Division has a great
responsibility to influence the conditions under which it manufacture
the product. While accepting the fact the management understand and
respect the different norms, ethics and values it encounter and does not
compromise violation of an; human rights and the fundamental compliance
issues at work place. The management always prefer that it’s all activities should be in the interest
of society, national & international community and obviously the company itself.
The management of Beximco Denims from the very top to bottom believes that human beings are it’s most valuable assets and prim movers. Realizing this, management makes special attention and huge investments in the area of overall safety, health, hygiene are environment control for it’s employees the ensure a most safe and sound work environment and, to integrate productivity and safety in a conducive and highly professional environment to achieve the company’s performance objectives.
Beximco Textiles Division is not merely a manufacturers of quality fabrics and garments for it’s global business partners, it is also concerned about environmental safety and respect the lawful rights and obligations of it’s employees. To minimize the environmental impact, all it’s facilities art carefully designed and operated in such f caring eco-friendly manner which earns the incomparable trust of all global partners. In the process of it’s operational excellence • Beximco Textiles Division has incorporates mechanism to institutionalize social compliance throughout it’s all mills am factories.
As there is no short cut way to achieve the ultimate objective of compliance, the management of Beximco Textiles Divisor has setup Compliance and Human Right; department in order to fulfill the requirements and standards regarding all issues related to social compliance and human rights. The division lies a very competent, knowledgeable and dynamic compliance team which is run by a General Manager. The entire Compliance and Human Rights department is extremely dedicated to raise the level of awareness of the entire workforce of the division about personal safety, occupational safety and environmental safety at their respective job locations.
With a vision of building a true and dynamic enterprise through maintaining a very fair and transparent rules of business – the compliance department of Beximco Textiles Division has developed and introduced a unique & universal code of conduct namely FAIR LABOUR PRACTICES (FLP) for the division in conjunction with law of the land, buyers code of conducts, 1LO conventions, Fair Labour Association (FLA), Worldwide Responsible Apparel Production (WRAP), Ethical Trading Initiative (ETI) and Business for Social Responsibility (BSR) to ensure it’s social accountability standard on the following issues •.
Child Labour 3 Forced Labor
Equal Opportunity
Harassment & Abuse
Health & Safety ” Wages & Benefits
Working Condiions
Hours of Work
Environment Requirements
Freedom of Association
Beximco Textiles Ltd.
Padma Textile Mills Limited.
Beximco Apparels Limited
Beximco Fashionss Limited
Beximco Knitting Limited
Beximco Denims Limited
These six individual units all together known as Beximco Textiles. These six individual units have their own Finance & Accounts Dept, Marketing Dept, Commercial Dept, Merchandising Dept & others departments, but they are controlled by the one Human Recourses & Compliance Department.
Almost 500 (five hundred) executives and 7,000 (seven thousand) non-management staffs working in Beximco Textiles Ltd.
Here we only discuss about the ‘Performance Appraisal” procedure of the Executives .
The management of Beximco Denims from the very top to bottom believes that human beings are it’s most valuable assets and prim movers. Realizing this, management makes special attention and huge investments in the area of overall safety, health, hygiene are environment control for it’s employees the ensure a most safe and sound work environment and, to integrate productivity and safety in a conducive and highly professional environment to achieve the company’s performance objectives.
Beximco Textiles Division is not merely a manufacturers of quality fabrics and garments for it’s global business partners, it is also concerned about environmental safety and respect the lawful rights and obligations of it’s employees. To minimize the environmental impact, all it’s facilities art carefully designed and operated in such f caring eco-friendly manner which earns the incomparable trust of all global partners. In the process of it’s operational excellence • Beximco Textiles Division has incorporates mechanism to institutionalize social compliance throughout it’s all mills am factories.
As there is no short cut way to achieve the ultimate objective of compliance, the management of Beximco Textiles Divisor has setup Compliance and Human Right; department in order to fulfill the requirements and standards regarding all issues related to social compliance and human rights. The division lies a very competent, knowledgeable and dynamic compliance team which is run by a General Manager. The entire Compliance and Human Rights department is extremely dedicated to raise the level of awareness of the entire workforce of the division about personal safety, occupational safety and environmental safety at their respective job locations.
With a vision of building a true and dynamic enterprise through maintaining a very fair and transparent rules of business – the compliance department of Beximco Textiles Division has developed and introduced a unique & universal code of conduct namely FAIR LABOUR PRACTICES (FLP) for the division in conjunction with law of the land, buyers code of conducts, 1LO conventions, Fair Labour Association (FLA), Worldwide Responsible Apparel Production (WRAP), Ethical Trading Initiative (ETI) and Business for Social Responsibility (BSR) to ensure it’s social accountability standard on the following issues •.
Child Labour 3 Forced Labor
Equal Opportunity
Harassment & Abuse
Health & Safety ” Wages & Benefits
Working Condiions
Hours of Work
Environment Requirements
Freedom of Association
STAFF’S OF BEXIMCO TEXTILES LTD
.Beximco Textiles division is one of the largest body in our countries textiles sector. It has six individual units. Those areBeximco Textiles Ltd.
Padma Textile Mills Limited.
Beximco Apparels Limited
Beximco Fashionss Limited
Beximco Knitting Limited
Beximco Denims Limited
These six individual units all together known as Beximco Textiles. These six individual units have their own Finance & Accounts Dept, Marketing Dept, Commercial Dept, Merchandising Dept & others departments, but they are controlled by the one Human Recourses & Compliance Department.
Almost 500 (five hundred) executives and 7,000 (seven thousand) non-management staffs working in Beximco Textiles Ltd.
Here we only discuss about the ‘Performance Appraisal” procedure of the Executives .
COMPANY ORGANOGRAMM
PERFORMANCE APPRAISAL OF EXECUTIVES IN BEXIMCO TEXTILES LIMITED
PERFORMANCE APPRAISAL:-
An organization’s goals can be achieved
only when people put in their best efforts. How to ascertain whether an
employee has shown his or her best performance on a giving job ? The
answer is performance appraisal. Employee assessment is one of the
fundamental jobs of HRM, but not an easy one thought.
MEANING AND DEFINITION OF PERFORMANCE APPRAISAL:-
In simple terms, performance appraisal
may be understood as the assessment of an individual’s performance in a
systematic way, the performance begin measured against such factors as
job knowledge, quality of output, initiative, leadership ability,
supervision, dependability, co-operation, judgment, versatility, health
and the like. Assessment should not be confined to past performance
alone. Potentials of the employee for future performance must also be
assessed.
A more comprehensive definition is :-
Performance Appraisal is a formal
structured system of measuring and evaluating an employee’s job related
behavior and outcomes to discover how and why the employees is presently
performing on the job and the employee can perform more effectively in
the future, so that the employee, organization and society all benefit.
The second definition includes
employee’s behavior. Behavior can be active or passive – do something or
do nothing. Either way, behavior affects job results. The other terms
used for performance appraisal are performance rating, employee
assessment, employee performance review, personnel appraisal,
performance evaluation, employee evaluation, merit rating etc.
PROCESS OF APPRAISAL:– The following outlines is the performance appraisal process. Each step in the process is crucial and is arranges logical.
WHOSE PERFORMANCE SHOULD BE RATED :-
To the question as to whose performance
should be rated, the answer is obviously – employees. When say employees
is it individuals or group ? Specially the rate may defined as the
individuals. Work group, division or organization.
Work Group Level – For merit pay
Individual Level – To assess target needs.
WHAT SHOULD BE RATED ? :-
As we know that there are two kind of nature which is rated. That’s are
(1) Objective of Nature
(2) Subjective of Nature
Objective of Nature :-
Quality :- The degree to which
the process of result of carrying out an activity approaches perfection
in terms of either conforming to some ideal way of performing the
activity’s intended purpose.
Quantity :- The amount of product, expressed in monetary terms, number of units or number of completed activity cycles.
Time lines :- The degree to which
an activity is completed or a result produced, at the earliest time
desirable from the standpoint of both coordinating with the outputs of
others and of maximizing the time available for other activities.
Cost Effectiveness :- The degree to which the use of the organization’s resources is maximized in the sense of getting the highest gain .
Subjective of Nature :-
Need of Supervision :- The degree
to which a job performer can carry out a job function without either
having to request supervisory assistance requiring .
Interpersonal Impact :- The degree to which measure the environment where rhe employee is working.
WHO ARE RATERS ? :-
Raters can be immediate supervisor,
specialists from HR department, subordinates, peers, committees,
clients, self-appraisal or a combination of several.
Immediate Superior
Subordinates Can assess the performance of their superiors.
Peers are in a best position to evaluate the job performance.
Clients.
Rating Committee
Self-appraisal or a combination of several.
HR specialist
APPRAISAL METHOD :-
Now we will look at special ways in
which HRM can actually establish performance standards and devise
instruments that can be used to measure and apprise an employee’s
performance. Three different approaches exist for doing appraisal,
employees can be appraised against –
- I. Absolute Standers
- II. Relative Standards
- III. Objectives.
No one approach is always best :each has its strength and weakness.
IN WHAT WAYS CAN ONE EVALUATE ABSOLUTE STANDERD ?
Our first group of appraisal methods uses ABSOLUTE STANDERD. These
means that employees are compared to a standard: and their evaluation
is dependent of any other employee in a work group. Include in this
group are the following methods:
- The Essay Appraisal :-
A Performance Appraisal method whereby an appraiser writes a narrative about the employee.
- The Critical Incident Appraisal
A Performance Appraisal method that
focuses on the key behaviors that’s make the difference between doing a
job effectively or ineffectively.
- The Checklist Appraisal
A Performance Appraisal type in which a rater checks off those attributes of an employee that apply.
- The Adjective Rating Scale Appraisal
A Performance Appraisal method that lists a number of traits and range of performance for each.
- The Forced-Choice Appraisal
A type of Performance Appraisal method
in which the rater must choose between two specific statements about an
employee’s work behavior
- The Behaviorally Anchored Rating Scale
A Performance Appraisal technique that
generates critical incidence and develops behavioral dimensions of
performance. The evaluator appraises behaviors rather than traits.
WHAT ARE THE RELATIVE STANDARDS METHODS ? :-
In the second general category of appraisal methods, individuals are compared against other individuals.
- I. Group Order Ranking :-
Evaluating an employee’s performance by comparing the employee with other employees.
- II. Individual Ranking :-
Ranking employees’ performance from highest to lowest.
- III. Paired Comparison :-
Ranking individuals performance by counting the number of times any one individual is the preferred with all other employees.
OBJECTIVES
Management by Objectives :- (MBO)
A performance Appraisal method that
includes mutual objective setting and evaluation based on the attainment
of the specific objectives.
MBO’S advantages lie in its results
oriented emphasis. It assists the planning and control functions and
provides motivation, as well as being an approach to performance
appraisal. That’s because employees know exactly what is expected of
them and how they will be evaluated. Moreover, employees understand that
their evaluation will be based on the success in achieving mutually
agreed-on objectives.
The major disadvantage of MBO is that it
is unlikely to be effective in an environment where management has
little trust in its employees. This type of environment could be one
where management makes decisions autocratically and relies heavily on
external controls to direct employee behavior. The amount of time needed
to implement and maintain an MBO process may also cause problems.
FACTORS THAT CAN DISTORT APPRAISAL:-
Halo Error :-
The tendency to let our assessment of an
individual on one trait influence our evaluation of that person on
there specific traits
Similarity Error :-
Evaluating employees based on the way an evaluator perceives him-self or herself
Central Tendency :-
The tendency of a rater to give average ratings.
Attribution Theory :-
A theory of performance evaluation based on the perception of who is control of an employee’s performance.
Impression Management ;-
How an employee influence the relationship with a supervisor.
Leniency Error
A means by which performance appraisal can be distorted by evaluating employees against one’s own value system
THE WAY OF MAKING PERFORMANCE APPRAISAL IN BEXIMCO TEXTILES LTD.
As we know that there are many method to
making Performance Appraisal. An business organization can apply any
one of them. We find that in Beximco Textiles Ltd. basically follow
Checklists method. Here at the end of the one year, through E-mail a
printed form is send to all the executives from HR department. There is
some quarry in that form about the employees like Name, Designation,
Department, Reporting Supervisor, Job description, Functional area etc.
Every executive from Jr. Executive to Sr. General Manager should fill up
that form if they need appraisal. After fill up that form they
should send it to the HR department through E-mail within fixed date.
Generally at the beginning of a new year (month of January) that form is
send to the executives. They get maximum 15 days to fill it up and
submit. HR executives submit their form to the head of the department,
and the head of the department of HR send his appraisal form to the
C.E.O. After the directors the C.E.O is the al in al of the hole
Textiles. So he don’t need to appraisal for promotion, but there is a
chance to increase his salary and the others facilities. Therefore he is
also submit his appraisal form to the directors, because without
directors no one can increase his salary or can’t give self promotion.
Its took two – three months to publish the appraisal report. But it
effects from the beginning of the year, it means the appraisal is
counted from the January. Those who get promotion or get increment they
get a “CONGRATULATION” card from HRD with a stick of rose. Its not easy
to get permission every year but in Beximco Textiles every body get
increment every year. The company deduct the tax from the salary those
who eligible for that. There is no overtime for the executives. That’s
why most of the assistant didn’t want promotion; because we find that
with all remuneration a assistant earn more then an executives.
WHO ARE THE RATERS ?
Raters can be immediate supervisor,
specialists from HR department, subordinates, peers, committees,
clients, self-appraisal or a combination of several. Here we find that
in Beximco Textiles Ltd. raters are the specialists from HR department.
We find here that every kind of specialist is available here. We also
find that almost 15-20 Chartered Accounts working here in Finance &
Accounts department. Lots of foreigner (from India, Pakistan, Sri-lanka,
Denmark, Holland) working here. We are telling this history because in
every department we find lots of specialist. Obviously in HR department
also. There are some very high quality specialist serving in the HR
department. Some of them are 30 years experienced.
HOW THE RATERS WORK ?
At first the specialists selected the
item for the appropriate information about the employee. So they
prepare preliminary appraisal sheet for collect the information. There
they include employees name, department, reporting supervisor, job
description, scope of working etc. Through E-mail they send this
information collection sheet to the all executive, with this sheet the
also send a forwarding letter where they describe some points like –
scope, the last date of submitting the sheet etc. After ending the last
date they (HR person) took the print copy (hard copy) which they get
from the executives. Then they set a panel for analyzing all the
sheets. Some times they themselves collect information for justifying
the statement. After collecting everything the panel then decide is he
or she eligible for promotion or only for increment. Thus they prepare
the Performance Appraisal sheet . Here we should remember that no
executives can’t eligible for the Performance Appraisal if he or she
didn’t pass one working year after successfully
Distort OF THIS KIND OF APPRAISAL:-
As we know that there are three kind s of Performance Appraisal used in the business organization. But we also know that –
No one approach is always best :each has its strength and weakness.
The Performance Appraisal process and
techniques that we have suggested present system in which the evaluation
is free from personal biases, prejudices, and idiosyncrasies. This is
defended on the basis that objectivity minimize the potential arbitrary
and dysfunctional behavior of the evaluation, which may be detrimental
of the achievement of the organizational goal. Thus our goal should be
to use direct performance criteria possible.
Obviously in every method there is some
distort . The following distort we find in the method which is applying
in Beximco Textiles Ltd.
There are some distort in the system
which is followed by the Beximco Textiles. Some times the employees
can give excess information or work description in which he is not
involved.
Some times the employees can’t understand what he/she will actually described in the column of Scope and Report Produce.
In this method the specialist have a chance to be appear in conflict with the others panel members.
There is a great chance for the panel
members to do partiality. One or more panel members may have their
loving employees. So in the appraisal they might try to give them
priority then others.
In the big organization like Beximco
Textiles there we can expect “ Conflict ”. Some managers might have
conflict with the person who is the honorable member of the panel. In
that case that members apply all his power to stop that managers
promotion.
Some panel members may have the bad
impression about some units. In that case they didn’t fill interest to
give promotion of that particular units executives.
Lastly we can say that “A completely
error-free performance appraisal is only an ideal we can aim for. In
really, most appraisals falls short of this idea. This is often due to
one or more actions that can significantly impede objective evaluation.
SUGGESTIONS :-
As we found that in every method there
is some error. No one approach is always best :each has its strength and
weakness. So individually no method is so strong to apply. Our
suggestion is that try to be honest from your mind and apply it in your
work. No matter what method you are applying. Mind it do no do ant
injustice to any body, because some where, some how you will get its
return. One increment or promotion can change some bodies life. So be
clear to your mind when you are in that position.
Its better for the organization to mixed
some method which is appropriate for their own and apply in the partial
field. Collect some good side from some method and prepare a appraisal
policy. Apply it in the organization to reach the organization in its
destination
You should remember that “ An
organizations goal can be reached only when people put their best
efforts. How to ascertain whether an employee has shown his or her best performance on a giving job?
The answer is Performance Appraisal” Select the right person and give
them award through “Performance Appraisal”. Then they will give their
best effort for the organization.
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